Flickify Support

Flickify Support

Latest Questions

Understanding Video Editor Error Messages

This help article explains common error messages you may encounter while using our Video Editor. For each error message, you will find an explanation of why the error occurs and steps to resolve it.

Flickify Support
Flickify Support
October 24, 2023

Using The A.I Script Builder

How to use the A.I Script Builder

Flickify Support
Flickify Support
October 12, 2023

Selecting Background Music and Soundtracks

How to set background music for your video

Flickify Support
Flickify Support
October 11, 2023

Using and Changing Flickify Themes

How to Change the Theme in a Video

Flickify Support
Flickify Support
October 11, 2023

A.I Narrator Default Voice Selection

Changing your default narrators voice.

Flickify Support
Flickify Support
March 18, 2024

Using Narration Text Blocks

Editing your narration and timing it with your slides

Flickify Support
Flickify Support
October 11, 2023

Using Automatch Media Tool For Single Slides

Using the Automatch Media Tool For Single slides

Flickify Support
Flickify Support
October 11, 2023

Add/Change the Slide Avatar or Voice

How to change the avatar or voice for a specific slide

Flickify Support
Flickify Support
March 18, 2024

What is Flickify?

Flickify is a video creation platform designed to create high-quality videos quickly and easily.

Flickify Support
Flickify Support
October 11, 2023

How can I submit feedback?

We encourage our users to send us their feedback so that we can continue to improve and grow the product provided. Please submit your responses via this form: Flickify Submit Feedback Form

Flickify Support
Flickify Support
October 11, 2023

Can I get an invoice for my payment?

Yes, you can download a receipt of your subscription payments from your payment portal.

Flickify Support
Flickify Support
October 11, 2023

What is your cancellation policy?

We understand that things change. You can cancel your subscription at any time which will take effect at the end of your selected term (e.g. monthly, annually).

Flickify Support
Flickify Support
October 11, 2023

Can I purchase a plan that has more than 500 videos?

Yes, our Enterprise Plan is available upon request. Please email us at support@flickify.com

Flickify Support
Flickify Support
October 11, 2023

Can I change my subscription plan later?

Yes. From your plan menu, you will see your current plan and available alternative plans. You must confirm the action to change plans which will take effect immediately and be reflected on your next billing invoice.

Flickify Support
Flickify Support
October 11, 2023

Why does Flickify require a subscription plan?

AI video generation requires specialized computing which is expensive. For this reason, Flickify limits the rendering of videos to be a paid feature.

Flickify Support
Flickify Support
October 11, 2023

Is there a free trial available?

We offer one free video for all new account signups.

Flickify Support
Flickify Support
October 11, 2023

How do I complete the creation process?

Once you have made all the desired edits, click on Review and Finalize to Render your Video to continue with the publishing process. You must render the video in order to use the video. Any edits after rendering will count against your allotted videos per month.

Flickify Support
Flickify Support
October 11, 2023

I created a Flickify video, what are rights?

If using the one free video, you will be able to share the video to social platforms with the Flickify watermark. If using your subscription plan quota, the videos are yours to download, share, and use for commercial purposes.

Flickify Support
Flickify Support
October 11, 2023

How long does it take a video take to render?

It can take up to 5-10 minutes to generate the animations, styles and other visual effects.

Flickify Support
Flickify Support
October 11, 2023

Where do I go to find my created videos?

From your Flickify dashboard, click on Manage Videos to see a table of all of your videos in various statuses: draft, rendering, rendered, downloaded.

Flickify Support
Flickify Support
October 11, 2023

Can I preview the video without finalizing?

At any time during the editing process, you can click "Preview" in the top right corner to see a rough version of how your video looks.

Flickify Support
Flickify Support
October 11, 2023

Why should I use Flickify?

Flickify bridges the gap to offer a high-quality video production interface that allows content creators and website owners to explore new video opportunities with advanced capabilities.

Flickify Support
Flickify Support
October 11, 2023

Can I use my own voice?

Yes, upload a pre-recorded audio file to be your own narrator of your video.

Flickify Support
Flickify Support
October 11, 2023

What do I need to create a video?

You can come as prepared or unprepared as you'd like. With several creation options to choose from, you are in control of how you begin making a Flickify video.

Flickify Support
Flickify Support
October 11, 2023

Do I have to use an avatar?

No, all features are optional and can be customized based on your preferences.

Flickify Support
Flickify Support
October 11, 2023

Latest Changelog Updates

Bug Fix

Responsive Issues Fixed on Docs v0.8

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May 21, 2024